Shipping policy

Shipping Policy

Thank you for shopping with us! To ensure a smooth and timely delivery, please review our shipping policy below:

Shipping Areas

We offer worldwide shipping. Delivery costs and options will be calculated at checkout based on your shipping address. For certain remote areas, additional fees or longer delivery times may apply.

Shipping Methods

We work with trusted courier services such as DHL, FedEx, and UPS to deliver your orders quickly and safely. You can choose from different shipping options at checkout, including standard and expedited shipping.

Shipping Times

Standard Shipping: Typically takes 3-7 business days for domestic orders and 7-15 business days for international orders.
Expedited Shipping: Typically takes 1-3 business days for domestic orders and 3-7 business days for international orders. Delivery times may vary depending on the shipping method chosen and the destination.
Note: These times are estimates and may be affected by factors such as the shipping carrier, weather conditions, and holidays.

Shipping Costs

Shipping fees are calculated based on the weight, size, and destination of your order. The shipping cost will be clearly displayed at checkout. For certain locations or orders over a specific amount, we offer free shipping.

Order Tracking

Once your order is shipped, we will send you a tracking number via email or SMS so you can track your package online. You can use the tracking number on the respective courier’s website or app to monitor the delivery status.

Receiving Your Order

Please inspect your order upon receipt to ensure the packaging is intact. If the package appears damaged or the item is defective, please notify the delivery driver immediately and take pictures for documentation.
If you are unable to inspect your package at the time of delivery, please contact us as soon as possible if you notice any issues with the order.
Damaged or Lost Items
If your package is damaged or lost during shipping, please contact our customer support team within 7 days of receiving the product. We will work with the shipping carrier to resolve the issue or arrange for a refund or replacement.

Returns & Exchanges

For returns or exchanges due to personal reasons, customers are responsible for return shipping costs. Please contact our customer service team before returning any items to ensure a smooth process.
For returns or exchanges due to defective products or incorrect orders, we will cover the return shipping costs.

Customs Duties & Taxes

For international orders, customers are responsible for any applicable customs duties and import taxes based on the laws of their country. We recommend checking the customs regulations in your country before placing an order.